or contact
0161 868 8000

Gifting FAQs

Where can I buy the Matchday VIP gift package?

There are three easy ways to purchase the Matchday VIP gift package:
 
1. Here on our website
2. By calling our Matchday VIP sales team on 0161 868 8000 option2, option3
3. By visiting our Megastore located at Manchester United, Sir Matt Busby Way, Old Trafford, Manchester, M16 0RA

What is included within the gift box?

A gift card redeemable against the package purchased , a souvenir Sir Alex Ferguson 25 year anniversary pin badge, set of six collectors cards.

What payment types do you accept? 

We accept all major debit and credit cards (except Diners).
Cheque or Bank Transfer – All cheques to be made payable to “Manchester United Ltd” and sent to Manchester United, Matchday VIP Sales, Sir Matt Busby Way, Old Trafford, Manchester, M16 0RA . Please note we can not reserve or dispatch your package until full payment has been received and  cleared  funds.

We recommend that you send cheques by recorded delivery.

How do I redeem my gift package?

To redeem your gift package please contact the Matchday VIP sales team on 0161 868 8000 option 2, option 3 to book and check match availability.

Do I need to choose a specific fixture when I am purchasing the gift package?

No, our Matchday VIP gift package option is fully flexible so that your recipient can choose a fixture date that suits them. The gift package must be booked and used within 18 months of date purchase and is subject to match availability.

Can I purchase a gift  package for a specific fixture? 

Yes, if you’d prefer to book a specific fixture when buying the Matchday VIP gift package then please contact the Matchday VIP sales team on 0161 868 800 option 2, option 3. Please note that all fixtures are subject to availability.

Can I purchase additional Matchday VIP packages? 

Yes, if you’d prefer to book a specific fixture when buying the Matchday VIP gift package then please contact the Matchday VIP sales team on 0161 868 800 option 2, option 3. Please note that all fixtures are subject to availability.

Can I redeem my gift package for an Ultimate Fixture? 

Yes, if you’d prefer to book a specific fixture when buying the Matchday VIP gift package then please contact the Matchday VIP sales team on 0161 868 800 option 2, option 3. Please note that all fixtures are subject to availability.

Can I redeem my gift package against an alternative Matchday VIP package? 

Yes, you can upgrade to an alternative Matchday VIP package and pay the additional cost.

How long is the gift package valid for? 

The gift package is valid for 18 months from the date of purchase which is detailed on the gift card and is subject to match availability.

How will the recipient know when the gift expires? 

The gift expires 18 months after the date of purchase, the date of purchase is printed on the gift card or the recipient can contact  the Matchday VIP sales team on 0161 8686 8000 (option 2, option 3) and quote the reference number on the gift card.

What are the package and delivery options? 

Special delivery –  additional charge – Gift package sent in plain outer packaging. Please note that a signature is required on receipt of delivery for both options. 

I need a last minute gift but I am worried it won’t be delivered on time 

Gift packages will take approximately four working days after the date of purchase to be delivered. If you require your gift urgently you can visit the Megastore located at Manchester United, Sir Matt Busby Way, Old Trafford, Manchester, M16 0RA to purchase or choose the special delivery option, this will take two working days after the date of purchase to be delivered. 

Map & Directions

Map & Directions

View detailed directions of how to get to Old Trafford.

View maps and directions.

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